This agreement sets out the terms on which NEYROX provides the Resources. You, the User, must carefully read the text of the agreement. If you disagree with any of its terms, you must not use the Resources.
1. Terms1.1. NEYROX — legal entities that are part of the NEYROX group of companies and provide Resources to Users, namely: NEURODEVICE LLP.
1.2. Resources— sites, applications, services and other products on the Internet provided by NEYROX and located, among other things, on the following domains and their subdomains:
- https://*neyrox.com (the * sign means any subdomain of the site, for example, test.neyrox.com)
- NEYROX mobile app
1.3. Device — NEYROX wearable electronic device designed to monitor health indicators and used in conjunction with Resources.
1.4. User- an individual who uses the Resources and/or Device and has the necessary legal capacity to enter into and execute the Agreement.
1.5. Agreement - this agreement between NEYROX and the User, establishing mutual rights and obligations for the use of the Resources and Device.
1.6. Account— the User’s account on the Resources, created by him through Registration or Authorization.
1.7. Registration— creating an Account by registering a cell phone number on the Resource, including generating Credentials, according to the NEYROX procedure.
1.8. Authorization— creating an Account by using the User’s credentials on a third party resource.
1.9. Credentials— the User’s unique login (email address) and password created during Registration, or credentials on a third party resource used during Authorization.
1.10. Standards of use- an integral part of the Agreement, containing restrictions and prohibitions imposed on the User when using the Resources.
1.11. Mailing rules- an integral part of the Agreement, containing the conditions for providing the User with informational, advertising and other messages from NEYROX and/or other persons.
1.12. Privacy Policy— a document defining the procedure and conditions for processing, as well as measures to protect the User’s data when using the Resources.
1.13. Content- design, graphics, images, photographs, texts, articles, videos, music, songs, computer programs, databases, trademarks, logos, any other results of intellectual activity and means of individualization posted or posted on the Resources.
1.14. Key documents — together Agreement, Privacy Policy, Terms of Use and Mailing Rules.
1.15. Documents — jointly Key documents, agreements on the use of individual Resources and other documents posted on the Resources and/or in the help section on the site.
2. Validity of the agreement2.1. The agreement is concluded in accordance with the rules governing the acceptance of a public offer by conclusive actions.
2.2. The agreement is considered concluded from the moment it is accepted by the User. The User's access to any Resource, use of the Device and/or creation of an Account means that the User has fully and unconditionally accepted the terms of the Agreement. The Agreement is binding on the User and NEYROX from the moment of its conclusion. If the User does not agree with the Agreement, he does not have the right to use the Resources and the Device.
2.3. The relationship between NEYROX and the User regarding the provision and use of Resources is governed by the Documents, which are posted in the Help section on the Resource websites.
2.4. The rights and obligations associated with a particular Resource arise between the User and the person of the NEYROX group of companies providing the corresponding Resource. The name and details of such a person are posted on the Resource and/or in the Help section.
2.5. The agreement may be changed unilaterally by NEYROX out of court. Announcement of changes and publication of the amended Agreement are made in the Help section. By using the Resources, including through the Account, after changing the Agreement, the User accepts the Agreement fully and unconditionally in its modified form.
3. User Account3.1. Resources may contain functionality that becomes available to the User after creating an Account and logging into it using Credentials.
3.2. NEYROX assumes that any actions performed through the Account are considered to be performed by the User. Therefore, the User undertakes:
- monitor the confidentiality and security of the Credentials and data contained in the Account;
- do not transfer Credentials to third parties;
- immediately notify NEYROX of unauthorized access to the Account;
- immediately change the Credentials if there are reasons to believe that their confidentiality may be violated.
3.3. The User is solely responsible for all actions performed through his Account.
3.4. The User has the right to delete the Account at any time using the Account deletion interface.
3.5. NEYROX has the right to delete the Account if the User violates the Agreement or other Documents.
3.6. After deleting your Account, some Resources or their individual functions may not be available for use.
4. Use of Resources4.1. By providing Resources, NEYROX expects Users to respect the rights and legitimate interests of other Users and other third parties, as well as the laws of the Russian Federation. Moreover, this is a necessary and mandatory condition for using the Resources.
4.2. In order to fulfill the above conditions for the use of Resources, the User undertakes to comply with the Rules of Use.
4.3. Requirements for the use and placement of Content are provided in the Rules of Use. All claims related to the Content must be sent through the complaint form, links are located at the bottom of the Resource (footer of the site).
4.4. The standards of use follow primarily from the prohibitions and restrictions provided for by the legislation of the Russian Federation. Therefore, materials and information posted on the Resources that violate the terms of the Agreement, including the Standards of Use, may be deleted, including at the request of authorized government bodies and/or reasonable requests of third parties.
4.5. The User acknowledges and agrees that the Resources may contain advertising. At the same time, the User does not have the right to place advertising and links to advertising on the Resources, unless otherwise provided by the agreement on the use of a separate Resource.
4.6. Unless otherwise provided by the Documents in relation to some Resources and/or their individual functionality, the Resources are intended for personal non-commercial use not related to business activities.
4.7. The User is independently responsible for all actions performed by him on the Resources, for violation of the legislation of the Russian Federation, the Agreement and other Documents.
4.8. The Resources and Device are provided “as is”. NEYROX does not guarantee that the Resources, the Device and the results of their use will meet the User's expectations. The User accepts all consequences and independently bears all possible risks associated with the use of the Resources and the Device.
4.9. NEYROX is not responsible for any types of damages that occur as a result of the use of the Resources, Device and/or their individual functions.
4.10. NEYROX provides the User with the opportunity to receive, in connection with or as a result of using the Resources, messages of informational, news, advertising or other nature from NEYROX and/or its partners and/or other third parties. The conditions for providing such messages are governed by the Mailing Rules.
5. Design and stage of product development5.1. The User understands and accepts that the Device and the Resources associated with it are at the stage of active development and improvement. NEYROX continues to refine algorithms, improve measurement accuracy and expand product functionality. The functionality of the Device and Resources may change, be supplemented and expanded as technology develops.
5.2. The Device and Resources are not medical devices and are not intended to provide a definitive diagnosis and should not be used as the sole diagnostic or therapeutic tool. The Device's readings are for informational and research purposes only.
5.3. The accuracy of the Device's measurements may be affected by a number of external factors, including, but not limited to:
- individual characteristics of the skin (thickness, moisture, level of hydration);
- diet and metabolic characteristics;
- taking medications, vitamins and dietary supplements;
- level of physical activity and emotional state;
- environmental conditions (temperature, humidity, electromagnetic interference, etc.).
5.4. NEYROX is not responsible for possible inaccuracies in the performance of the Device due to the above factors, as well as the current stage of product development.
5.5. By purchasing the Device, the User confirms that he is aware of the current stage of product development. Return of the Device due to the product being at the stage of development and improvement is not allowed.
5.6. By using the Device and Resources, the User contributes to the development of health monitoring technologies. The collected data and feedback are used by NEYROX for the purposes of:
- improving algorithms for identifying biomarkers of electrodermal activity (EDA) for interpreting nervous system activity;
- development of technologies for non-invasive monitoring of glucose levels;
- improving blood pressure control methods;
- scientific validation and refinement of other health indicators.
5.7. The user receives the following benefits:
- early access to new features and updates;
- participation in the development of innovative health monitoring technologies;
- the opportunity to influence the improvement of the product and the quality of future versions.
5.8. The stage of active development is temporary. After its completion, the product will move to the next stage, while the Device will continue to operate and receive updates within the NEYROX ecosystem.
6. Feedback6.1. Users can submit feedback, suggestions and bug reports through the official Telegram bot:
t.me/neyroxlife_bot.
6.2. By sending feedback, the User agrees that the information provided can be used by NEYROX to improve the Resources and Device without additional approval and without payment of remuneration.
7. Personal data7.1. The processing of the User's personal data is carried out in accordance with the Privacy Policy.
7.2. Data obtained during the use of the Device may be processed by NEYROX for the purposes of research and development of new methods of health monitoring in anonymized form, unless otherwise stated in the Privacy Policy.
8. Other8.1. The relationship between NEYROX and the User, including those provided for in the Agreement, is governed by the legislation of the Russian Federation.
8.2. All disputes arising from the Agreement and/or related to the Resources, Device and Content may be referred to the court after the Parties take measures to pre-trial resolve the dispute after 30 (thirty) calendar days from the date of sending the first claim. If the dispute is not resolved pre-trial in accordance with this paragraph, it may be referred to the court at the location of NEYROX.
8.3. Legally relevant communications to NEYROX should be sent to:
Astana, Saryarka district, Beibitshilik street, building 14, NEURODEVICE LLP
8.4. Under this Agreement, NEYROX provides the Resources free of charge, and therefore consumer protection regulations do not apply.
The product is at the stage of active development, its indications do not constitute medical results, cannot be considered as a diagnosis and are of a research nature. The device is a tool for research and technology development. By using the Device, the User contributes to the development of health monitoring technologies and brings solutions to people with diabetes, epilepsy, cardiovascular disease and other conditions.